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Privacy Policy

Last update: November 4, 2026

1. Introduction

Mystrix ("we", "our", or "us") dey committed to protect your privacy. This Privacy Policy explain how we collect, use, disclose, and protect your information when you use our interactive storytelling platform.

2. Wetin We Dey Collect

Information Wey You Provide

  • Account Information: Email address, display name, and password
  • Profile Information: Bio, preferences, den settings
  • Payment Information: Dem process am securely through our payment providers (Stripe, and PayPal where dem offer am)
  • Communication: Support requests and feedback dem
  • Content Wey You Create: Story inputs and messages wey you write during sessions, world chat messages, creator drafts, and any images, audio, or video wey you upload

Information We Collect Automatically

  • Usage Data: Pages wey you visit, features wey you use, session interactions
  • Device Information: Di kind browser, operating system, and device identifiers wey you dey use
  • Log Data: IP address, time wey dem access am, referring URLs

3. How We Take Your Information

We dey use your information to:

  • Provide and maintain di Service
  • Handle transactions and manage your account
  • Make your experience and content recommendations dey personal
  • Improve our Service and build new features
  • We go talk to you about updates and support
  • Keep the platform safe and secure
  • Follow legal obligations

4. How AI Dey Handle Your Content

When you play story, ask our support assistant, chat for world, or use our creator tools:

  • Na DeepSeek dey mainly process how Story dey flow, e dey use deepseek-flash. Groq na di separate fallback wey dem set for how Story dey flow. These services dey pick and arrange fixed material wey creator write; dem no dey write live Story prose. Na DeepSeek dey process support questions, e dey use deepseek-flash. Di support provider dey receive di current question, relevant published help, page context, and any support preferences wey you choose to save; e no dey receive di full conversation history. Other general platform text, including non-story world chat, na DeepSeek dey mainly process am with deepseek-flash, and Groq na di separate fallback wey dem set for am. OpenAI, OpenRouter, and Alibaba Cloud (Qwen) still be approved hosted providers, but dem no dey part of di canonical reader route and dem dey receive platform-selected text only if dem deliberately select am and disclose am through di governed provider configuration. If a creator set up their own text-generation credential, authoring requests wey dem make with that credential dey pinned to di provider wey di creator pick. Those requests no dey fall through to di platform reader route.
  • We store session transcripts so you fit resume sessions
  • We fit use combined anonymous data to improve AI quality
  • We no use your personal interactions to train AI models with other users' content
  • For text wey we send go third-party AI provider, we no dey control whether dat provider dey keep am or dey train on top wetin e receive. Na dat provider own terms dey govern am.
  • If you turn on Story speech, Mystrix dey make am for Mystrix own voice box: di sanitized spoken prose, di language wey e dey, and di in-house designed voice identity wey you pick, Mystrix infrastructure dey process dem and e no dey go any hosted speech provider at all. Story speech dey off unless you turn am on. Mystrix dey keep each result wey e accept well well and dey use am again for matching speech recipes and playback, so normal replay no dey process di text again. If you no know wetin happen to one render, di next preparation attempt go use di same content key, so render wey di voice box don finish go dey collected instead of making am again. If you generate one sound effect, na di same Mystrix voice box dey render am: di effect description wey you write, 500 characters max, and duration wey you ask wey no pass 10 seconds, Mystrix infrastructure dey process dem and e no dey go any third party at all, and Mystrix dey store di measured result as your normal sound asset; generation get limit per day.
  • Wen di classifier dey process di images and videos wey you upload, dem dey send one small copy of di image or, for video, one poster frame wey dem pull out, go DeepSeek so e go check am for safety by itself. DeepSeek dey use those pixels only to return safety scores; e no dey make or change images. OpenAI no dey receive those image copies or poster frames. For images wey you upload, if di safety check pass, e go approve am; if e fail, e go reject am; and if di check no dey available, e go stay pending for automatic retry wey get limit. If di retries finish, e go stay unavailable wit di real failure wey happen; images no dey ever enter human moderation review. Di candidates wey dem generate sef need one separate quality verdict wey pass before dem go use am. Video moderation still get di review workflow wey dem authorize. Na only Creator uploads wey dem don review and approve, or house-owned assets wey dem don review and approve, dem fit apply. Dis automatic check na help for moderation, e no mean say dem go catch every bad thing.
  • Creators fit ask make dem generate or refine Story image with key wey dem enter for di open authoring session, or use di Mystrix image service where e dey enabled. Di OpenAI or Google Gemini provider wey dem select go receive di bounded scene brief and reference images wey di creator select. Z.ai image generation go receive only di bounded scene brief; di Z.ai quality check wey dey review im candidate also go receive di candidate and di reference images wey di creator select. Mystrix no dey store creator provider keys for im database; manual image action dey keep key small time for worker memory while di action dey run. Generated candidates and retained transparent sources go remain private working assets until dem apply approved finished frame. DeepSeek still dey limited to di safety-verification path wey we talk about above; e no be image-generation provider.
  • If dem don approve and review one house-owned discovery or surface image, you fit use am again if im visual spec, rights evidence, and safety review match. Images wey creator upload still dey under di creator hand and dem no dey turn am to shared stock. Any full-frame scene image wey dem apply still dey bound to di exact account wey own am, di Story version, and di event.

5. How We Share Your Info

We no sell your personal information. We fit share information with:

  • Service Providers: Third parties wey dey help us run di place. Na our payment processors dem be (Stripe, and PayPal where we dey offer am), di AI providers wey section 4 talk about, DeepSeek for checking say uploads safe, and Google for push notifications to our mobile apps. Section 9 talk about di Google advertising integration wey we pick and di data e fit receive when dem turn am on. We no dey send Story speech and creator sound effects go any third party: na Mystrix own voice box dey render dem. We no dey share your information with any third-party analytics provider; check section 9.
  • Creators: Combined anonymous statistics about story performance
  • Legal Requirements: When law require am or to protect our rights
  • Business Transfers: For merger, acquisition, or sale of assets

6. How We Keep Your Data Safe

We use proper technical and organizational measures to protect your information, including:

  • We dey encrypt data when e dey move
  • Secure login systems
  • Regular security checks
  • Access controls and monitoring dey

7. How Long We Keep Your Data

We keep your information as long as your account dey active or as needed to provide services. You fit request to delete your account and related data anytime.

8. Your Rights

Depending on where you dey, you fit get rights like:

  • Way to reach your own personal information
  • Correct data wey no accurate
  • Delete your data
  • Move your data
  • Object to processing
  • Withdraw consent

To use these rights, abeg contact us through our support system.

9. Cookies and Tracking Wey Dey Follow You

We use cookies and similar technology to:

  • Keep your session and authentication
  • Remember wetin you like
  • Analyze how people dey use am
  • Make our Service beta

You fit control cookies through your browser settings.

Na we dey host our visitor analytics for our own servers. We no dey use Google Analytics or any third-party analytics provider, and we no dey sell or share visitor analytics data. Visitor analytics no dey set cookie: we dey count visitors with rotating one-way fingerprint wey we no fit reverse to IP address, and wey no go connect to anybody again after 24 hours. We dey respect Do Not Track and Global Privacy Control signals wey browser dey send for visitor analytics: if your browser send any of dem, we no dey record any visitor analytics. Dis signals no dey change di advertising choice wey you make for your account.

Tori wey concern advert

Google advertising no dey on for Mystrix right now. Di integration wey we pick na Google Ad Manager through Google Publisher Tag for Story breaks wey qualify. ads.txt seller entry no mean say ads dey run or say Google don approve di site.

When Google ads dey on and break wey qualify ask for one, Google and im advertising partners fit receive your IP address, browser and device information, and ad-request data. Dem fit use cookies or similar identifiers to show and measure ads, stop too much repetition and block fraud. Where dem allow personalized ads, advertising cookies fit still use your visits before to dis site and other sites to pick ads. Non-personalized ads no dey use dat history for personalization, but dem fit still use cookies for frequency limits and reporting. Limited ads no dey do personalization; dem still dey send information like your IP address, and Google programmatic limited ads fit use storage to prevent fraud.

Mystrix dey allow personalized ads only for adult audience wey give separate, clear advertising grant. Analytics consent no be advertising consent. If you no choose anything for advertising, na only non-personalized or limited ads fit qualify where dem allow am. For EEA, UK and Switzerland, di integration wey we get now dey allow only limited ads. If we no sabi di region or di audience na teen or child-directed, commercial ads no go show.

Di choices you get for advert

Reader wey don sign in fit change im account choice inside di Reader app under Settings, Advertising choice. Pick non-personalized ads to refuse personalization, or deny or pull back advertising consent to block commercial ads through Mystrix advertising system. Dis no change Story access. Browser cookie controls no dey replace dis saved account choice.

You fit still control Google personalized advertising through My Ad Center and use opt-out tools of third-party providers wey join through YourAdChoices. Dis provider controls fit still allow non-personalized ads and dem no dey save Mystrix account choice. Learn more and manage dis choices:

10. Children's Privacy

Mystrix no be for children under 13. We no knowingly collect information from children under 13. If we discover say we collect such information, we go delete am quickly.

11. Changes to Dis Policy

We fit update this Privacy Policy from time to time. We go notify you about any major change by posting the new policy for the Service and updating the "Last updated" date.

12. Contact Us

If you get questions about this Privacy Policy or how we handle data, abeg contact us through our support system.